Defining Personal Information
The term "personal information" refers to any information or opinion, whether accurate or not, whether in a tangible form or not, pertaining to an identified individual or an individual who can be reasonably identified. In simple terms, this includes information or opinions that directly (e.g., name) or indirectly identify you.
Types of Personal Information Collected
The personal information we collect depends on your interactions with us and what you choose to share. It may encompass:
Sensitive information is not collected without your consent unless exceptions under the Privacy Act apply. These exceptions include situations where collection is mandated or authorized by law or when it is necessary to address suspected unlawful activities or serious misconduct.
In certain cases, we may need to collect sensitive information such as racial or ethnic origin, political beliefs, religious affiliations, criminal records, or health data. We will only do so with your consent or if required by law, taking measures to ensure the information's security.
You are not obligated to provide your personal information. Whenever possible, we offer the option to interact with us anonymously or by using a pseudonym. However, choosing not to provide personal information may limit our ability to offer services or engage with you.
How We Collect Personal Information
We obtain your personal information directly from you through various means, including:
We may also acquire personal information from third parties or publicly available sources for ID verification and compliance purposes.
Purposes of Using Personal Information
We utilize personal information for various purposes related to our functions and activities, including:
Sharing Personal Information with Third Parties
We may disclose your personal information to third parties as described in this Policy when such disclosure is reasonably expected. This may include:
Some third-party service providers we disclose personal information to may have servers outside Australia, including the UK, Dubai, and Nigeria. When we share your personal information with overseas third parties, we take reasonable steps to ensure data security and adherence to privacy standards. This includes obtaining your consent, verifying the overseas recipient's privacy practices, and complying with Australian laws.
Protecting Personal Information
TransactorBDC employs reasonable measures to maintain the confidentiality and security of your personal information, including:
Strong physical security of our premises and databases/records
Limiting access to personnel who require such information for effective service delivery.
Implementing technological safeguards like antivirus software and firewalls
We employ website analytics tools to better understand visitor traffic and improve services, ensuring that data remains mostly anonymous.
We may send you direct marketing communications and information about our services, opportunities, or events if you have requested or consented to such communications. You can opt-out at any time by following the provided instructions.
Retention of Personal Information
We retain personal information only for as long as necessary. Customers' information is retained for seven years after account closure.
Access and Correction of Personal Information
You can request access to or correction of your personal information by contacting us at firstname.lastname@example.org, and we will respond within three days.
Inquiries and Complaints
For complaints about our handling of your personal information, please contact email@example.com. If you're unsatisfied with our response, you can contact the Office of Australian Information Commissioner at www.oaic.gov.au.
If you have questions or concerns about our privacy practices or this Policy, please reach out to us:
Phone: +61 411 625 430
Postal Address: 3, 259-261 Maroubra Road, Maroubra NSW 2035